Privacy Policy

LaTeX Agent ("we", "the Service") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our web-based LaTeX editing platform.

By using the Service, you agree to the practices described in this policy. If you do not agree, please do not use the Service.

We collect the following types of information:

2.1 Account information: When you register, we collect your email address, password (stored in hashed form), and optional profile information such as display name and avatar.

2.2 Document content: LaTeX documents, files, and project data you create or upload through the Service are stored on our servers to provide editing, preview, and collaboration features.

2.3 Usage data: We automatically collect device information (browser type, OS, screen resolution), access logs (IP address, timestamps, pages visited), and feature usage statistics to improve the Service.

We use the collected information for the following purposes:

3.1 Service provision: To operate, maintain, and improve the core features of the Service, including document editing, real-time preview, AI-assisted writing, and project management.

3.2 Account management: To authenticate your identity, manage your subscription, process payments, and communicate service-related notices.

3.3 Safety and security: To detect, prevent, and address fraud, abuse, security incidents, and technical issues.

3.4 Product improvement: To analyze usage patterns, troubleshoot issues, and develop new features. We use aggregated, anonymized data whenever possible.

We do not sell your personal information. We may share information in the following limited circumstances:

• With your explicit consent or at your direction
• With third-party service providers who assist in operating the Service (e.g., cloud hosting, payment processing), under strict data protection agreements
• When required by applicable law, regulation, legal process, or enforceable governmental request
• To protect the rights, property, or safety of LaTeX Agent, our users, or the public

We take the security of your data seriously:

5.1 Storage: Your data is stored on secure cloud servers with access controls, encryption at rest, and regular backups.

5.2 Transmission: All data transmitted between your browser and our servers is encrypted using HTTPS (TLS).

5.3 Access control: Access to user data is restricted to authorized personnel on a need-to-know basis. We audit access logs regularly.

We retain your account information and document data for as long as your account is active or as needed to provide the Service.

After account deletion, we will delete or anonymize your personal data within a reasonable period, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, financial record-keeping).

Depending on your jurisdiction, you may have the following rights regarding your personal data:

7.1 Access and portability: You may request a copy of the personal data we hold about you.

7.2 Correction: You may request correction of inaccurate or incomplete personal data.

7.3 Deletion: You may request deletion of your personal data, subject to legal retention requirements.

7.4 Objection and restriction: You may object to or request restriction of certain processing of your personal data.

We use essential cookies to maintain your session, remember your preferences, and ensure security. We may also use analytics cookies to understand how the Service is used; you can opt out of non-essential cookies in your browser settings.

We do not use third-party advertising trackers on the Service.

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact us:

• Support email: support@sun-praise.com
• Website: latex-agent.sun-praise.com

Thank you for trusting LaTeX Agent with your work.